• HOW TO ORDER

    You can place an order directly by contacting me by email or phone. If you'd like to see and try before you buy, it's possible to make an appointment.

    Most of the items available on our website are made to order. You can still browse our inventory for demonstrators on sale and items in stock.

    You can first consult the terms and conditions of sale for each of our products, where you'll find all the conditions related to purchasing and ordering.

    DELIVERY TIME

    Delivery times vary according to the order book, but generally do not exceed 6 to 12 weeks.

    PAYMENT TERMS

    Payments and deposits are made by INTERAC bank transfer to info@maxpoisson.com

    We only accept personal checks for deposits.

    DELIVERY

    Delivery is subject to availability.

    **Due to the increase in the price of gasoline, the prices indicated here are subject to change without notice.**.

    Quebec

    Montreal - Laval - South Shore: $95.00

    Quebec - Lévis: $195.00

    Sherbrooke - Magog: $90.00

    Trois-Rivières: $150.00

    Hull - Ottawa: $195.00

    Granby - Bromont: $50.00

    Dunham - Cowansville: FREE!

    *For any city or region outside the above cities, please contact me by email.

    Canada (outside of Quebec)

    Contact me by email for a quote.

    USA ONLY

    Contact me by email for a quote.

    Europe - International

    Contact me by e-mail for a quote.

  • TERMS AND CONDITIONS OF SALE

    1 - Prices

    All prices are in Canadian Dollars (CAD). All prices shown are exclusive of taxes, processing fees, and shipping and/or handling charges. These charges will be added at the time of the final transaction. Tax rates are those in effect at the time of purchase. All prices displayed on our website are subject to change without notice. The total amount of the order is payable upon receipt. The total amount of the transaction must be paid in two installments, the deposit and the final payment. Payments must be made by Interac transfer to info@maxpoisson.com.

    2 - Deposit

    A non-refundable deposit of the fixed price or 30% of the value before taxes and delivery is required with the order. The deposit will be deducted from the balance due.

    3 - Shipping costs

    The cost of shipping the package(s) depends on the delivery address, the number of items ordered and the total amount of the order before taxes. The risk of loss and title of the goods are transferred to you when we deliver the goods to you (or to the carrier). See Order - Payment - Delivery for delivery charges.

    About us

    "We" and "Merchant(s)" are represented by Maxime Poisson - Fine Furniture Maker/Bloc Poisson.

    Maxime Poisson, cabinet maker/Bloc Poisson

    Chemin Noiseux

    Dunham, Qc J0E 1M0

  • WARRANTY

    All woodworking products purchased are subject to applicable warranty and guarantee laws. All products on our website are guaranteed for 5 years against defects under normal use.

    Excluded from the warranty are

    • Modifications of any kind

    • Use other than that for which the product was intended.

    • Wooden products immersed in water, soaked in water or put in the dishwasher.

    • Damage caused during transportation or moving

    • Furniture installed or stored in a room or space where the relative humidity is less than 40%.

    Please note that unless otherwise specified, all furniture is designed for indoor use only.

    If an item purchased is defective or broken, we will repair it or replace it with an equivalent item of equal or greater value, all at our sole discretion. Delivery and delivery charges are not covered by the warranty. The customer is therefore responsible for the cost of transporting the furniture to the workshop for repair and for collecting it once the work has been completed. At this point, the customer is responsible for any damage that may occur during transport, as well as for providing the necessary materials to pack and protect the item in question.

    Wash and Care

  • RETURN POLICY FOR CUSTOM OR SPECIAL ORDER ITEMS:

    No exchanges or refunds on custom or made-to-order items (furniture, rocking chairs, chairs, tables).

  • We are committed to maintaining the confidentiality of the personal information we collect. We do not share or sell our customers' personal information.

    Information required to purchase a custom item

    • First and last name

    • Address and postal code

    • Daytime phone number

    • Your e-mail address

    • Payment Information:

    We are not responsible for any security breaches on your computer/tablet/smartphone while you are transacting with us. UNDER NO CIRCUMSTANCES will Maxime Poisson, ébéniste/Bloc Poisson or any of its administrators be held responsible for any acts of computer hacking or be blamed for any damage or loss this may cause to a customer of our online store. Limitation of liability

    While every effort is made to update and maintain the content of the Site, errors and/or omissions may occur.

    ACCORDINGLY, THIS SITE, INCLUDING THE CONTENT AND SERVICES IT OFFERS, IS PROVIDED TO YOU "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

    IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE OR THE CONTENT OR SERVICES, OR THE INABILITY TO USE THE SAME, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.